Refund Policy

www.king12.com owned by Marmidori SLwelcomes any issues or complaints for orders and transactions made on its website and attempts any errors as soon as possible. However, transactions made on www.king12.com need to adhere to the Terms & Conditions.

Even if the customer has been charged, but is not satisfied with the resolution offered, he/she is authorized to seek free technical support from us within 30 days from the day of initially receiving the service. www.king12.com will make use of all commercially reasonable efforts to resolve the problem. However, if that is unsuccessful, we will refund the fees paid against the service.

www.king12.com holds the right to modify the pricing of tech support plans, or add new fees or charges to existing ones, by informing the customer in advance. Money paid towards the purchase of any third-party software, or application (along with the corresponding activation-key or product-key) from www.king12.com will be non-refundable.

At the customer’s request, our tech support representatives will make every effort to make sure that the purchased product works in the expected way as claimed by its developer(s) or publisher(s). However, we disclaim from attributing any kind of warranty to the marketed product.